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10 Guidelines for Investing in BPO (Business Process Outsourcing)
February 01, 2010 comments(5372)    Post a comment
For those looking to reap the benefits of Business Process Outsourcing (BPO), the ISO 9000 series of quality management is internationally renowned for setting the bar. They verify the quality of an international Business investment in areas like; training, servicing, and purchasing, and that quality is backed by certification received only after an external audit. There are potential difficulties for those looking to outsource ISO certified organizations though. These include change orders on long-term locked in contracts, a lack in available resources, and the most harmful for a joint venture, the lack of visibility known as the execution gap.
Tags:   Quality adherence,  Outsourcing,  ISO 9000,  Business,  BPO
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